44110 Ashburn Village Blvd,
Ashburn Village Suites,
Suite 223 Ashburn, VA 20147
If you have questions or complaints regarding our Privacy Statement or practices, please contact us as detailed under the How To Contact Us heading below.
1. Information We Collect on Our Own Behalf.
We want to be clear about what information we collect and how we use it to deliver our Services to you, improve your business life, operate our business, and help make our Services useful, more intelligent, and work better for you. We do not sell or share your Personal Information with third parties for their own commercial uses without your consent.
In connection with accessing our Services, we may collect information from you which can be used to identify you ("Personal Information"), such as your name, shipping/billing address, email address, phone, username, and password.
We collect information when you register or sign into an account, pay a bill, purchase a Service, call us for support, or give us feedback. This may include personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. We may also get information from other companies or third parties, such as when you sync a third-party account or service with your iface Service, or when we may use service providers to supplement the Personal Information you give us (e.g., validate your mailing address) to help us maintain the accuracy of your data and provide you with better service. Finally, we also collect content or other information that you may provide or create when you interact with our Services.
We may also automatically collect certain usage information when you access our Services ("Usage Data"),such as Internet Protocol ("IP") addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Services, and other usage information collected from cookies and other tracking technologies. For example, we collect IP addresses to track and aggregate non-personal information, such as using IP addresses to monitor the regions from which users navigate to our Services. We also collect IP addresses from users when they log into the Services as part of our log-in and security features. We may also, when you enable location-based Services, collect Global Positioning System (GPS) location data and/or motion data.
Our Services may change over time and we may introduce new features that may collect new or different types of information.
2. Information We Collect on Behalf of Third Parties.
Technologies such as cookies, beacons, tags, and scripts are used by our partners, affiliates, analytics or service providers. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.
3. How We Use Your Information.
We generally use the information that we collect to operate, maintain, and improve our Site and Services and to respond to your questions and concerns. In doing so we comply with art. 6(1)(f) of the EU General Data Protection Regulation (GDPR).
(a) We may use your information, including your Personal Information, for the following purposes:
Account Registration: We may use your name, address, phone number, and email address to register your account for certain services we provide and to communicate important information to you. If you set up an administrator account that may be accessed by people other than you, please note that they may see and have the ability to change or delete your Personal Information.
G Suite registration: We don't store any information from emails, drive, calendar, and contacts. We only store necessary information in your browser. We store information when you convert contacts or email into lead or person.
To Provide Our Services and Operate Our Business: We may use your information to operate our business, including providing Services you requested, providing you with support related to our Services, and to help us protect our Services, including to combat fraud and protect your information.
Customer Service and Technical Support: We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience. We also offer various Internet chat services, for example, to speak with iface support representatives. Internet Chat transmissions are encrypted but you should not supply more Personal Information than is required to address your specific issue. A transcript of the session is retained to resolve questions or issues related to our Services.
Communicate with You and Tell You About Other Services: We may use your information to communicate with you about our Services and to give you offers for third party products and services that we think may be of use to you. Please see below for the choices you have regarding these communications.
To Improve Services and Develop New Services: We will use your information to personalize or customize your experience and the Service, develop new features or services, and to improve the overall quality of iface's Services.
Feedback: We may use any information you volunteer in surveys you answer for us and combine them with answers from other customers in order to better understand our Services and how we may improve them. Answering any survey is optional.
Research, Including Publishing or Sharing Combined Information from Many Users, But Only in a Way that Would Not Allow You or Any Other Person to be Identified:
Only in a way that would not allow you or any other person to be identified, we may prepare and share information about our customers with third parties, such as advertisers or partners, for research, academic, marketing and/or promotional purposes. For example, we may share demographic data that describes the percentage of our customers who use mobile services or who use a particular operating system. We or our third-party partners may publicly report the aggregated findings of the research or analysis, but only in a way that would not allow you or any other person to be identified.
(b) How We Share Your Personal Information: From time to time, we may need to share your Personal Information with others -
Third Party Service Providers: We may share your information, including Personal Information and Usage Data, with third party service providers who perform various functions to enable us to provide our Services and help us operate our business, such as website design, sending email communications, fraud detection and prevention, customer care, or performing analytics. Our contracts with these third parties require them to: maintain the confidentiality of the Personal Information we provide to them, only act on our behalf and under our instructions; and not use Personal Information for purposes other than the product or service they're providing to us or on our behalf.
Response to Subpoenas and Other Legal Requests: We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we're required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.
Protection of iface and Others: We may share account information, Personal Information, and Usage Data when we believe it is appropriate to enforce or apply our products' Terms of Service and other agreements; or protect the rights, property, or safety of iface, our Services, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing Personal Information of our customers for commercial purposes in violation of the commitments set forth in this Privacy Statement.
Reporting to Credit Bureaus: We may share your information with credit bureaus, consumer reporting agencies, and card associations. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and consumer report. We may also share your information with other companies, lawyers, credit bureaus, agents, government agencies, and card associations in connection with issues related to fraud, credit, or debt collection.
Information Sharing Between iface Entities: We share your information, including your Personal Information, with and among our affiliates and subsidiaries, except where prohibited by law. Affiliates and subsidiaries mean companies related by common ownership or control. The reasons we share your information include for our everyday business purposes, such as to - process your transactions, maintain your accounts, operate our business, etc. We will also share your information in order for us to be able to offer our products and services to you. We may also share information about your creditworthiness, your transactions, and experience so that we can operate our business effectively, detect and prevent fraud, and improve our Services.
Sale of Our Business: If we sell, merge, or transfer any part of our business, we may be required to share your information. If so, you will be asked if you'd like to stop receiving promotional information following any change of control.
With your Consent:Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.
Personally Identifiable Information: iface will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of iface (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites or the iface Service will be available to others. If you remove information that you have made public on our Sites or the iface Service, copies may remain viewable in cached and archived pages of our Sites or the iface Services, or if other users have copied or saved that information.
Non-Personally Identifiable Information:We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) for various internal business purposes and to provide data to third parties regarding the usage of our Services. By publishing your content on the iface Services or Site, you agree that you have obtained all necessary consents to make such information public and that doing so will not violate any laws. If you remove information that you have made public on the iface Service or Site, copies may remain viewable in cached and archived pages of the iface Service or Site, or if other users have copied or saved that information. Non-personally identifiable information may be stored indefinitely.
Instances Where We Are Required To Share Your Information: iface will disclose your information where required to do so by law, is subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of iface, our users or others.
What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses and other User information related to the iface Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Testimonials: We may display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
(c) Syncing, Linking, Connecting Your Bank Account or Other Third-Party Services with Your iface Service:
You may choose to sync certain iface Services with information from other financial accounts. To sync your financial account information, we must access your online account with your financial institution. We will request your user name, password, and any other login bank data that you have set up with your financial institution to enable access. We use this information to update and maintain the account information you download, to assist with the download process, and to enhance the Services we may provide in the future.
We work with other companies or developers to offer you products and services and you may choose to sync, link or connect other third-party services with your iface Service. Sometimes iface may let you know about the service or product, or another company may let you know about an iface service or product. It will be clear who is referring to the service or product, and who is providing the service or product. If you choose to accept these services, providing your consent to either the third party or to us, we may exchange your information, including your Personal Information, as well as information about how you interact with each company's service or product. This exchange of information is necessary to maintain business operations and to provide the ongoing service you've requested. By requesting or accepting these products or services, you are permitting us to provide your information, including your Personal Information, to the other party.
(d) Additional Limits on Use of Your Google User Data:
We will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
We will not use this Gmail data for serving advertisements.
We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.
4. Data Retention and Your Access Rights.
(a) Data Retention
In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business. When you close your account, we may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications. We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones.
(b) Your Access Rights
As required by applicable law, including the U.S.-E.U. Privacy Shield Framework, you may contact us to confirm whether we maintain, or process on behalf of a third party, any of your Personal Information and to review it in order to verify its accuracy and the lawfulness of our processing of such Personal Information. Where you have determined that the Personal Information we collect about you is inaccurate or processed in violation of applicable law, including the U.S.-E.U. Privacy Shield Principles, you may also request that your Personal Information is corrected, amended, or deleted. Requests for access to your Personal Information and to have it corrected, amended, or deleted should be sent to firstname.lastname@example.org.
5. Storage and Processing.
Your information collected through the iface Service may be stored and processed in the United States, Europe, or any other country in which iface or its subsidiaries, affiliates or service providers maintain facilities. iface may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Economic Area, please note that, in accordance with and as permitted by applicable law and regulations, we reserve the right to transfer your information, and process and store it outside your country of residence to wherever we or our third-party service providers operate.
6. How We Protect Your Information.
iface is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to iface or guarantee that your information on the iface Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as login credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at email@example.com. We use an outside credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We do take steps to ensure the security of your information, such as:
Constantly work to update our security practices to implement accepted best methods to protect your Personal Information, and review our security procedures carefully. Comply with applicable laws and security standards. Securely transmit your sensitive Personal Information. Train our staff and require them to safeguard your data. Transmit, store, protect, and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards.
7. Privacy Shield and GDPR.
iface complies with the EU GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. iface has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access, and enforcement.
8. Compromise of Personal Information.
In the event that personal information is compromised as a breach of security, iface will promptly notify our customers in compliance with applicable law.
9. Your Choices About Your Information.
(a) Your duty to inform us of changes: It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
(b) Your rights in connection with your personal information: Under certain circumstances, under the GDPR you have the right to -
Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to the processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data or request that we transfer a copy of your personal information to another party, please contact us.
(c) No fee usually required: You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
(d) What we may need from you: We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
(e) Your right to withdraw consent: In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
For current iface customers, you can review, correct, update or delete inaccuracies to the information about you that iface keeps on file by logging into your account to update your password and billing information. Alternately (for data subjects tracked by iface and former iface customers), you can contact us directly at firstname.lastname@example.org. We will acknowledge your request within seventy-two (72) hours and handle it promptly. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority.
44110 Ashburn Village Blvd,
Ashburn Village Suites,
Suite 223 Ashburn, VA 20147
10. What Else You Can Do To Manage Your Privacy.
(a) Updating Your Personal Information: In connection with your right to manage your Personal Information you provide to us, you may access, update, change, correct or request deletion of your information either through the Service or through our customer support. You can reach our customer support by using the contact information provided in the "Contact Us" section of this statement.
(b) Managing Marketing Communications From Us: We will honor your choices when it comes to receiving marketing communications from us. If you choose to stop receiving information simply inform us of that decision.
In accordance with the Digital Advertising Alliance Principles, iface also uses advertising networks and other third parties to display advertising on our website or to manage our advertising on other sites. Our third party partners may place Cookies on our Services and unaffiliated websites in order to serve advertisements that may be relevant to you based on your browsing activities and interests and to determine the effectiveness of such advertisements.
Please note that even if you opt-out of such Cookies or otherwise opt-out of interest-based advertising, you will still receive advertisements, they just won't be tailored to your interests. Also, if you opt-out and later delete your Cookies, use a different browser, or buy a new computer, you may need to renew your opt-out choices.
(d) Do Not Track: Like most other companies, our Services are not currently configured to respond to browsers' "Do Not Track" signals because at this time no formal "Do Not Track" standard has been adopted.
(e) Social Media Features: Our Services may use social media features, such as Facebook sharing ("Social Media Features"). These features may collect your IP address and which page you are visiting within our Service, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy statement of the company providing the relevant Social Media Features.
11. Enforcement and Dispute Resolution.
In compliance with the Privacy Shield Principles, iface commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact iface's Data Protection Officer at email@example.com.
In any matters relating to the EU-U.S. Privacy Shield Framework, iface is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
Under certain conditions, more fully described on the Privacy Shield website at www.privacyshield.gov, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
iface shall comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
12. Our Retention Of Your Information.
If you have an account with iface, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
If you are a visitor to the iface Sites we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.
13. Children's Privacy.
Protecting the privacy of young children is especially important. For that reason, iface does not knowingly collect or solicit personal information from anyone under the age of 16. In the event that we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.
14. Notification Procedures.
15. Links to Other Websites.
Please note that you may encounter links to third party websites on the Site, or within the Accessed Content, which may include information that we have no control over. Whether you access third party websites through a link on our Site, or as a consequence of using our Site, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.